How we work with families

1. Tell us about them

   Tell us about your veteran, what documents or objects you have, and what you hope to learn or preserve. The form takes about five minutes. We follow up with questions or a quote.

2. Quote

   Every project is different. Pricing depends on what you have, how much federal research is required, and whether digitization or a written narrative is included. We send a quote before paid work begins.

3. Research and handling

   We inventory your materials, research military records from the archives that hold them, and digitize fragile items as scoped. Confirmed facts are marked clearly. Missing pieces stay missing. You see drafts first.

4. Delivery

   Typical deliverables include a research report with citations, organized digital files, and optional narrative for relatives. Physical originals return to you with basic preservation guidance. Timelines depend on archives. NPRC requests can take weeks or months. We set expectations in the quote.

Common questions

How much does veteran research cost?

Every project is scoped for your family. We send a quote after we review the records you have, how much federal research is required, and whether digitization or narrative work is included.

Do you work with families outside Hawaii?

Yes. We serve families anywhere in the United States. Materials can be shipped for digitization. Federal records research does not require you to visit an archive in person.

Is payment collected on the website?

No. A consultation starts the conversation. We email a quote and begin paid work when you are ready.

Ready to start? See military records research or family archive preservation for service details.